MAXpc

Customer Testimonials

I’d just like to mention to you that the customer service I experienced on my service call with your SmartSupport technician was exceptional. He was quick, knowledgeable, friendly and resolved my issues in a most professional and efficient manner. I’ve been in IT since the ’80s and the SmartSupport te ...view more

~ Joe B ( April 19, 2012 )

First off, the SmartSupport team is a huge asset to your company! Their level of professionalism, enthusiasm, and knowledge really impressed me. I was a little skeptical about calling an 800 number, letting someone remote access my machine, but SmartSupport was more than willing to do whatever it takes to make me a sat ...view more

~ Owen M ( April 19, 2012 )

After hours of browsing on another computer I found STOPzilla. I called and talked with an iS3 representative and purchased STOPzilla (lifetime) and an annual Smart Support agreement. Within a few minutes I was talking with a SmartSupport tech and he went to work. He got rid of SF2012 and attended to the collateral d ...view more

~ Larry L ( April 19, 2012 )

I truly want to thank the SmartSupport team for all of their hard work, patience, dedication, and the great customer service all of the technicians provided and devoted to resolving my multiple computer problems by restoring it back as though the problem had never happened… I was given a sense of security and reassur ...view more

~ Joe H ( April 19, 2012 )

April 29th was a very rough day but your tech April saved it for me. I decided to unstall Norton which came with my machine when I bought it, and install McAfee which wasn’t going to be an easy experience. I knew Norton had horrible support and I was to learn that McAfee was just as bad, but thanks to April it al ...view more

~ Robert ( April 20, 2012 )

Thank you very much for your help. Your customer service receives an A+ rating from me for all your polite help. Sincerely ...view more

~ Laszlo T ( April 20, 2012 )

Renee, Per our conversation with you today. I just wanted to thank you again for all of Miguel’s help. He was on the phone with me for 3 1/2 hours!! He was very patient and explained a lot. It is very nice to be treated with respect especially when you are so frustrated with stuff you do not understand. So my tha ...view more

~ Keri ( April 20, 2012 )

Dear April, I was able eventually to download the link from my desktop. Please accept my apologies for holding you up so long this morning.I mainly use my computer to access information from the internet and email,so when I’m trying to do something different I get myself in a mess. Again, a million thanks for all ...view more

~ Shirley ( April 20, 2012 )

Your SmartTech was very friendly and efficient handling my computer problem today. You did a job that deserves six gold stars on a scale of one to five!! ...view more

~ Robert M ( April 24, 2012 )

I just wanted to take the time to let you know how helpful both of your SmarTechs were yesterday regarding my issue with Smart Fortress. I got infected by opening up an email that said from USPS. I agreed to sign up for the one year service and one of your SmartTechs was able to address the issue. The problem took some ...view more

~ Jeffrey H ( May 1, 2012 )