Security Alert

Foreign Tech Support

iS3 is putting out this security alert because of the recent incidents with foreign tech support companies:

  1. Hacking personal information http://blogs.sacbee.com/crime/archives/2012/05/phony-microsoft-tech-support-calls-targeting-roseville-residents.html
  2. Selling of software and services that are not necessary: https://krebsonsecurity.com/2012/03/aghast-at-avasts-iyogi-support/
  3. Misleading ads pretending to be the tech support of other software companies http://www.darkreading.com/threat-intelligence/167901121/security/client-security/240001025/security-expert-fools-records-fake-antivirus-scammers.html

iS3 wants to make sure that all consumers are warned about these practices of foreign firms, no complaints have been found concerning any USA based tech support companies.

iS3 has been securing your technology and safeguarding your information since 1991 and will keep you continually updated on these types of threats to consumers.

Please feel free to call us with any questions at 1-888-775-8277

1. Phony Microsoft tech support calls targeting Roseville residents

May 23, 2012 by Posted by Bill Lindel of

"Roseville police are warning of calls from phony "Microsoft support technicians" who are interested in credit card fraud - not solving computer problems. At least two Roseville residents have received unsolicited calls from the men with East Indian accents who said they were from Microsoft and wanted to help resolve computer issues." Click here to read more

2. Avast Antivirus Drops iYogi Support. iYogi Refers to Incident as 'Tylenol Moment'

"Avast, an antivirus maker that claims more than 150 million customers, is suspending its relationship with iYogi, a company that it has relied upon for the past two years to provide live customer support for its products. The move comes just one day after an investigation into iYogi by KrebsOnSecurity.com indicating that the company was using the relationship to push expensive and unnecessary support contracts onto Avast users." Click here to read more

3. Security Expert Fools, Records Fake Antivirus Scammers

Phony AV scammers posing as Microsoft dialed the wrong number when they inadvertently phoned a security researcher at home -- who exposed their obvious lack of technical know-how May 24, 2012 Posted by Kelly Jackson Higgins

"Fake antivirus scammers recently got more than they bargained for when they unknowingly dialed the home number of a Sourcefire security researcher who then lured them to an impromptu honeypot and recorded their activity on his machine." Click here to read more

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