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MAXpc 2.0 Help

MAXpc 3.0


Frequently Asked Questions

  • What are the system requirements to install MAXpc?
    The system requirement for MAXpc are as follows:

    1. Microsoft Windows XP, Windows Vista and Windows 7 (Compatible with both 32 and 64 bit Operating Systems)
    2. Intel Pentium 3.500 MHz or equivalent processor
    3. 512 MB RAM
    4. 50 MB free hard disk space
  • How do I register MAXpc?

    Click on Help > Enter Activation Key option on the top right corner of the main screen. Copy paste your liscence key in the new window that opens and click the Activate Now button.

  • Where can I find the download link of MAXpc?

    You can download the latest version of MAXpc by visiting the following link:
    Download MAXpc

  • How do I install MAXpc?

    Once the download is complete, double click on the setup file of the product and follow the onscreen instructions to complete the installation of MAXpc.

  • When I try to install MAXpc I get an error message.

    Please contact us with the nature of you issue, and we will get back to you in as soon as possible to help you with your issue.



  • One of my products stopped working after using the MAXpc registry cleaner.

    The MAXpc registry cleaner provides complete undo functionality. You can restore the registry backup to resolve the problem. To do so, please follow the steps below:

    1. Run Registry Cleaner and click on Undo Changes tab.
    2. Select Partial Backups or Full Backups as required from the left panel.
    3. Select the backup you wish to restore and click on the Restore button.
  • MAXpc registry cleaner did not clean all detected errors.

    This normally happens due to dynamic nature of the windows registry. Many temporary files which are there during the first scan may not exist during second scan. Therefore, every time you scan the registry, you may get different results. The Windows registry on your system is dynamic in nature and after every scan and repairs the registry changes. For example, if File1 is invalid or corrupt and File2 is dependent on File1, File2 will not be detected or flagged as invalid because File2 is perfectly valid.

    Additionally, the MAXpx Registry Cleaner may not be able to delete all the detected entries as they may be in use by the system or it does not have sufficient permissions to delete them. In such cases, you may get registry errors repeatedly, so you might have to scan and clean them multiple times.

  • The MAXpc Privacy Protector deletes my saved passwords after each scan.

    To avoid this problem in the future, please modify the settings of Privacy Protector module. To do so, follow the steps below:

    1. Run MAXpc and click on the System Cleaner option in the left panel.
    2. Click on Privacy Protector > Settings tab.
    3. Here, select the Browsers section and click on the plus sign of your web browser to expand its settings.
    4. Uncheck the options "Cookies" and "Cache" and click on Apply to save the settings.
  • How do I restore the previous backup of my drivers?

    To restore the backup created by Driver Updater, please follow the steps below:
    1. Launch MAXpc.
    2. Click on System Optimizer > Driver Updater.
    3. Click on the Restore tab. Select the backup of the respective date and click on Load Backup button.
    4. Now, select the drivers you want to restore and then click on Restore button.
  • How do I add incompatible drivers to the exclusion list?

    To add incompatible drivers to the exclusion list, please follow the steps below:

    1. Perform a driver scan.
    2. From the scan results, right click on the incompatible driver name and select Add To Exclusion option.
    On subsequent scans, the drivers added to the exclusion list will not be displayed in the scan results and will not be updated.

  • I cannot connect to the internet after updating network drivers.

    In order to fix this issue, you need to restore the network drivers using the backup created by Driver Updater. To do so, please follow the steps below:

    1. Launch MAXpc.
    2. Click on System Optimizer > Driver Updater.
    3. Click on the Restore tab. Select the backup of the respective date and click on Load Backup button.
    4. Now, check mark the drivers you want to restore and then click on Restore button.
    Please add this network driver to the exclusion list to avoid similar problem in future.

  • My mouse and keyboard stoped working after updating drivers.

    Yoiu need to restore the previous drivers using the backup created by Driver Updater. To, do so please follow the steps provided below:

    1. Launch MAXpc
    2. Click on System Optimizer > Driver Updater.
    3. Click on the Restore tab. Select the backup of the respective date and click on Load Backup button.
    4. Now, select the drivers you want to restore and then click on Restore button.
  • My display is garbled after updating drivers.

    Restore the previous drivers using the backup created by Driver Updater. To, do so please follow the steps provided below:
    1. Launch MAXpc.
    2. Click on System Optimizer > Driver Updater.
    3. Click on the Restore tab. Select the backup of the respective date and click on Load Backup button.
    4. Now, select the drivers you want to restore and then click on Restore button.


  • The Driver Updater shows some outdated drivers, but I am not able to update them.

    You are using the trial version of the product. Please note that you can only view the outdated drivers in the trial version. You will not be able to update the drivers. To update the outdated drivers, the product must be registered.

  • What do I do when my driver download does not complete.

    This may happen with very large driver files, if this happens to you, please contact us provide you with the direct download link of the driver and instructions on how to update it.

  • How do I restore system files using MAXpc?

    Please use the steps below to resolve the problem you are facing:

    1. Click "Undo Changes" option on top right corner of MAXpc window.
    2. Click on "System Files Backup & Restore" from here.
    3. In the System Files Backup & Restore window, click on Restore tab.
    4. Now, click on Restore Backup button.
    5. From the window that opens, select the desired backup.
    6. Click on the Start Restore button to restore the backup.
    You will be prompted to click Yes or No. Click Yes. Your system will reboot to complete the restore. After your system has restarted, you should not face any problem.

  • How do I create a backup using System Files Backup & Restore?

    Please follow the steps below to take a system files backup using MAXpc:

    1. Click "Undo Changes" option on top right corner of MAXpc window.
    2. Click on "System Files Backup & Restore" from here.
    3. In the System Files Backup & Restore window, click on "Take Backup Now" button.
    4. Now, click on Start Backup button. The backup will be taken at the default location.
  • How do I locate and import an old backup using System Files Backup & Restore?

    To import and restore an older backup, please launch the product and follow the steps below:

    1. Click "Undo Changes" option on top right corner of MAXpc window.
    2. Click on "System Files Backup & Restore" from here.
    3. Click on Import Backup tab and then click on Restore Previous Backup button.
    4. In the Add Backups to Backups List window, click on the START button.
    5. In File name field, paste the path C:\ windows\Repair\MAXpc (or the drive letter on which Windows is installed) and click on Open.
    6. You will see all the folders of various dates. Double click on the oldest folder as per the date; inside it you will see a file called INFO.ARB.
    7. Double click on info.arb file, the backup will be imported. Now click on Close button and then Finish button.
    8. Now, go to Restore tab in this module and click on Restore Backup button.
    9. A new window will open. Here, select the backup of the oldest date, and click on Start Restore button.
    10. When prompted to restart your system, click Yes button.
    After restarting your system, it should be restored to the previous state.
  • My system becomes non-responsive during registry optimization.

    It is normal for the system to become unresponsive temporarily during optimization. However, after the registry optimization is complete, the system goes back to normal.

  • How do I stop the System Cleaner from deleting .PRV files.

    You can exclude the file types you do not wish to remove by modifying System Cleaner settings. To do so, follow the steps below:

    1. Run System Cleaner and click on Settings tab.
    2. Click on Files To Scan option from the left panel.
    3. Under Types of Files to Scan option, uncheck .PRV extension and click on Apply button to save the settings.
    Alternatively, highlight .PRV option and click the Remove button. On subsequent scans, files of this type will not be detected.

  • The Disk Optimizer defrag service did not install properly.

    To resolve the problem simply restart your system.

Registration Help

If you are having trouble with the registration process, we can help. Please click here to for help registering MAXpc.

Lost Key

If you have lost your key, please click the following link to get your key: click here.

Chat with a Support Representative

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Contact Us

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